

This way, even if a hacker gets your credentials, he will not be able to provide this passcode as he has no access to your phone. Whenever you will sign in, PSN will require a unique code to be provided, sent via text message to your phone.

To harden your account even further from any takeover attempts, activate two-step verification. If these values are already set up, consider changing them. Click on “Change” under both “Question/Answer” and “Create PIN” under “PIN”. To harden your account from further takeover attempts, you may want to consider setting up a security question and PIN code.

If you see such an option available for an unfamiliar device, use it. For some media and devices, it is possible to deactivated specific or all devices. Look for any unfamiliar devices, as hackers may add access privileges to their own devices in order to retain control over the account. Click “Edit” to change this value is currently “No”.įurthermore, If you have payment details stored on Playstation Network’s servers, consider removing them (even just temporarily). Make sure “Require Password at Checkout” is turned on. Remove Payment Details and Go Over Wallet Settings The details of how to contact Sony are available here. If you do find suspicious transactions, contact PlayStation support immediately. Make sure that a hacker has not used your account to purchase games, DLCs and other items on the store. Go to and go over the transactions made through the account. Hackers may attempt to change this address, as it may allow them to retrieve your password even after it has been reset. Give special attention to your E-mail address. Click on “Edit” and restore the information to its original value. If information has been changed, it is a further indication that your profile has been accessed by a hacker. Verify Your Profile Settings Have Not Changed Make sure it is at least 8 characters long. If possible, add special characters like hash or exclamation point. Choose a complex password, with lower case letters, upper case letters and digits. You will be required to sign in with your credentials first. Go to !input.action and change your password. If you suspect your PlayStation Network account has been hacked, but still have access to your account, do the following:Ĭhange Your Password and End All Current Sessions
